Qdrant Cloud Premium Tier

Qdrant Cloud offers an optional premium tier for customers who require additional features and better SLA support levels. The premium tier includes:

• 24/7 Support: Our support team is available around the clock to help you with any issues you may encounter (compared to 10x5 in standard).
• Shorter Response Times: Premium customers receive priority support and can expect faster response times, with shorter SLAs.
• 99.9% Uptime SLA: We guarantee 99.9% uptime for your Qdrant Cloud clusters (compared to 99.5% in standard).
• Single Sign-On (SSO): Premium customers can use their existing SSO provider to manage access to Qdrant Cloud.
• VPC Private Links: Premium customers can connect their Qdrant Cloud clusters to their VPCs using private links (AWS only).
• Storage encryption with shared keys: Premium customers can encrypt their data at rest using their own keys (AWS only).

Please refer to the Qdrant Cloud SLA for a detailed definition on uptime and support SLAs.

If you are interested in using switch to Qdrant Cloud Premium, please contact us for more information.